Do you have any questions or feedback for us? Shoot us an email! You'll find the appropriate contact options below.
Support
If you have any technical issues or questions, please check out our Help page. Here you can find answers to most questions, or you can ask a new one and we will help you out. Please remember to provide information about your app version, phone brand, model, carrier and other useful information if you contact us. The more we know about your question the better support we can provide.
Feedback
All kinds of ideas and comments about Endomondo are always welcome. Share your ideas on our Help page and User Forum for fastest responds, the more people who like your idea the better are the chances we implement it. For other feedback write us at feedback@endomondo.com and we will take a look at it.
Media
Are you doing media coverage? Consult our Press Room and contact us at media@endomondo.com.
Advertising and Challenges
We do not do traditional banner advertising. Instead, we can offer advertisers to sponsor a challenge which will then be featured on our website towards potentially millions of users. We believe this kind of advertising is not only more value adding for users as they get something to compete about, it's also more value adding for advertisers because we really engage users around a brand.
This is how we promote a featured challenge:
- Featuring on the front page and home page with a picture/logo for the entire period
- Invitation sent to users via Endomondo - this will appear as a request on their home page
- Email sent out to users - we send out one email per month with up to five featured challenges mentioned
The cost of a challenge depends on the size of the user base reached. A challenge can be targeted at all users or at a specific gender and/or countries. A standard challenge lasts for a full calendar month but this can vary. The challenge must include a prize.
Want to know more? Let us know which time period, geography and gender you're interested in and we'll send you an offer! Just write Mette at adsales@endomondo.com.
Business Solutions
With Endomondo, doing sports becomes much more fun. You and your colleagues can have your own community around your own selected activities. For more information look at our Business Solution page, or contact Steen at b2b@endomondo.com if you are interested in learning more.
Partnerships
At Endomondo we are always interested in cooperating with brands, corporations and communities that can see the benefits of a partnership. Write us at partnership@endomondo.com to start a dialogue.
Events
If you're organizing a sports event, Endomondo will come in handy! We can offer you free live tracking of your event. You will get your own page showing a map with the participants tracking in real-time and you can even choose to show this on a big screen on site. This is a free service that you can easily set up yourself. Check out this Guide on how to get started! If you still have questions, please write us at event@endomondo.com.
Please note that we do not have resources to offer special assistance or be present during events.
Sponsorships
We get a lot of mails from athletes looking for a sponsor to donate equipment or support them financially. Unfortunately, as a startup offering a free service, we do not have the resources to offer any help of that kind. But we can promise to keep developing our free services - some of our feature can be useful when making sponsor partnerships, e.g., the widgets that can be embedded on your sponsor's page so people easily can follow you.
Other topics
For all other inquiries, please write us at info@endomondo.com.
(Support related mails will not be responded to at this email, please use our Help page).