Endomondo

You will get the most fun with Endomondo if you have a mobile phone with GPS - either internally or as an external device or a Garmin GPS device. Whenever you go running, cycling, roller skating etc., bring your mobile phone and turn on the free Endomondo program. At the end of your workout, you press stop on the phone, and your track is automatically uploaded to your profile at Endomondo.com. Next time you log in, you will be able to see your latest workout including a map, distance, pace, end time and split times etc. In addition, Endomondo offers you a wide range of services for free:

• Keep a complete training log for all your distance related sports.
• Challenge your buddies on a specific track or in another category
• Find sports buddies
• Create a team for your buddies
• Keep track of what sports your friends are doing

If you use a Garmin device, you have to manually import your workout data from the device to your Endomondo profile, with a few simple steps.

A lot of other cool functions are under way as Endomondo is still in a beta version. To install the free program on your mobile, log in and click on Download. It only takes a few minutes before you are up and running!

If you want to have more fun while being physically active, then Endomondo is certainly interesting for you. Endomondo creates a community around the activities of you and your friends and this enables you to be social while exercising without losing flexibility. No matter whether you are already active or want to be more active, Endomondo has the functions that make it all a little more fun. That's worth a shot, wouldn't you say?

‘Endo’ is short for endorphins, which are natural substances that are released during sports, while ‘mondo’ means world in Esperanto. In short, Endomondo is your world of endorphins.

It means that this is an early release and therefore, we are still working on improving some existing functions and on developing new and cool functions.

With Endomondo, doing sports becomes much more fun. You and your colleagues can get your own community around your activities.
A company package provides you with company challenges, weekly status reports and superior technical support. Let us know at companysales@endomondo.com if you are interested in a company solution
If you want to try out Endomondo before buying a company package, we suggest signing up and creating a team for your employees first.

Installation of the basic tracker is free but you will incur a minor extra cost from your mobile operator when using the tracker because you transmit data from your mobile to the Internet. A typical workout lasting 30 minutes normally cost you around 0.1 USD or 0.07 Euro if you have a normal pay-per-use subscription (1 USD per MB). Please note that the cost is significantly higher outside your home country. We recommend that you check the cost with your operator before using Endomondo - especially in foreign countries.

Your Profile, Friend & Teams and Workouts are only visible to the people you are friends with. Your friends can also see your latest position on the Live Map. Other people can only see your name and profile picture and ask you to become friends.

Can I provide feedback to the Endomondo team?

Sure! We could need your help in several ways.

Spread the word: You can invite all your friends to join us, and if they don't have a GPS phone yet, tell them to get in the game and get one ASAP! See the list of supported mobile phones here.

Workplace: Also, if you think the company you work for may be interested in hearing more about what Endomondo can offer companies, please write to companysales@endomondo.com and let us know.

Marketing: If you have any ideas for cool events that we should be represented at, please let us know at marketing@endomondo.com!

Feedback: Any general feedback is very welcome as well. Share your thoughts with us at feedback@endomondo.com.

We have tried to answer many of the questions you may have in this FAQ. Should you not have found what you were looking for, you are always welcome to write us.

For technical support: support@endomondo.com

For inputs and comments: feedback@endomondo.com

Are you organizing a sports event and interested in live tracking: event@endomondo.com

For all other inquiries, please write us at info@endomondo.com.

At the moment, we are optimized for Internet Explorer 6.0, 7.0 & 8.0, Firefox 3 and newer versions, and Safari (on Mac).

• On the main page you will find a Sign Up box.
• You will be asked to fill out a few information about yourself. The mandatory information is marked with *, but to get the most out of our service fill out all the fields and click Sign Up.
• In a little while, you will receive an e-mail to confirm your profile. Therefore it is important to use an e-mail you have access to immediately. If you can't see the e-mail in your inbox, please check your spam filter.
• Click on the activation link in the e-mail.
• You are now registered as a user on Endomondo and you can log in and get started.

• After creating a profile you will receive a confirmation e-mail with a link you have to click on to activate your profile.
• Next, go to www.endomondo.com and in the upper right corner you will find a Login box. Enter your e-mail address in the first box (where it says email) and your password in the next box and click Login.

• Go to Workouts - your latest workout will automatically be shown.
• In the Workouts box to the right you can see the details about the workout.
• Here you can also manually add a new workout, import a workout from a Garmin device, delete the workout and make the workout into a route.
• You can use the mouse to see your lap times by placing it over the kilometer makers.
• Below the map you can see a calender and a list overview of your workouts, you can use this to flip through your old workouts.
• Click on a specific workout to see the details on the map.

• Go to Workouts - your latest workout will automatically be shown.
• The Workouts box to the right shows you the details about the workout.
• In the Details field you can edit the details by clicking on the pencil to the right of the line you want to edit e.g. the sports type.
• At the bottom of the box you see a Notes field, here you can write comment about your workout.

With Challenges you can compete against your friends without working out at the same time or place. You can challenge you friends in who tracks the most kilometers, has most workouts, first to reach X kilometers, burns most calories or has most active minutes. Challenges are a great motivation and make working out more fun.

• Go to Challenges.
• Click on New Challenge.
• Fill out the challenge and select the friends you want to challenge.
• Click Challenge to get started.
• Now your friends just have to accept the challenge.

• Go to Friends & Teams.
• Click on New Team to the right.
• Fill out the formula about the team.
• The Access field defines whether your team is:
  • Private team - only you can invite friends to the team,
  • Open for applications - others can request to join the team, or
  • Open for everyone - everybody can join the team without your consent.
• When you have finished you settings click on Create.
• You can always edit the team settings later.

• Go to Friends & Teams.
• Find your team on the list and click Admin.
• On the right hand side you will se a list of all your friends, click on Invite on the friends you want to invite to your team.
• Requests shows you the ones who have requested to join your team and all team members are listed under Members.

• You can either search for a friend by typing the name in the search box and click Add as friend on the friend.
• Or if you see a friend on another persons profile or team, click on the person you want to add and then click on Add as friend.

• When you login the main page, Home, will always show your invites in the right hand side in a box called Invites.
• There will only be an Invites box if you have unanswered invites, these can be from friends, teams or challenges.
• You can choose to accept by clicking Confirm or to Ignore the invitation.

• Click on Settings in the upper right corner.
• The last setting is profile picture, here you can browse your computer for a picture.
• Remember to press Save when the picture is done uploading.

• Click on Settings in the upper right corner.
• Here you can edit all you personal information.
• Press Save before leaving the settings.

If you keep arriving at the frontpage when logging in, it is most likely because there is a mistake in either your e-mail or password or both. Don't forget that we differentiate between lower and upper case letters. If you keep having the problem, a good trick is to copy both e-mail address and password from the second service e-mail you received from us upon signing up.

Click on Forgot Password? above the login field and type your e-mail.

First start the Endomondo Tracker on your mobile phone and check Settings to see if you are logged in. Second, check the History list to see if the track has been uploaded, otherwise upload it manually or turn on automatic upload.

If your average speed is lower than it should be, it is most likely because you have a few tracks that seem to have lasted many hours. This can be because you forgot to end the program correctly after your latest workout. In most cases, you can delete a workout by going to Workouts, choosing the relevant session and pressing Delete. Be careful only to delete the wrong tracks. After this, your average speed should go up.

Most likely the reason is that you are using an internet browser we do not support. At the moment, we are optimized for Internet Explorer 7.0 & 8.0, Firefox 3.0, Safari (Mac) and Chrome.

First try to check your e-mail accounts spam filter, you might find the e-mail here. Otherwise contact us at support@endomondo.com.

Make sure that you have the latest version of the Garmin Communicator Plugin installed in your browser. You can get it here: Garmin Communicator Plugin

For all distance based sports, we calculate the calories consumed as a function of sport, distance and weight of the athlete. In other words, the consumption is equal to a certain amount of calories per km per kg of body weight. This amount of calories is a factor depending on the type of sports activity, i.e., it is relatively low for transportation cycling compared to running.

The formula looks like this: Calorie consumption in kcal = X kcal * body weight in kg * distance in km

For instance, the factor for walking is 0.8. For a person with a weight of 75 kg taking a walk of 5 km, the formula looks like this:

Calorie consumption in kcal = 0.8 kcal * 75 kg * 5 km
Calorie consumption = 300 kcal

With Peptalk, you can send a message to a friend that is out tracking right now!

You type the message in plain English, and the text is then converted to speech and played back on your friend's mobile phone through the headphones or speaker. Use this feature to motivate a friend while he or she is working out. You just put in a little more effort when you know someone is following your performance.

The Peptalk feature is available from the Live Map (push the Peptalk button), and from the Newsfeed on your Home page when a friend is out tracking. In both cases, you can only send Peptalk to friends that are using a version of the Endomondo Sports Tracker that supports this. Currently, only the newest Symbian app does this, but it is coming to Android and iPhone very, very soon.

At the moment, we support most mobile phones that use Android 1.5 and up, Symbian 60 Series, Windows Mobile 6.1 and up, and iPhone OS which have a built-in GPS. This includes the following models:

• iPhone: iPhone 3G, iPhone 3GS (on App Store)
• Nokia: E66, E52, E55, E71, E72, E75, E90, N78, N79, N82, N85, N86 8GB, N95, N95 8GB, N96, N97, N97 Mini, X6, 5230, 5730 XpressMusic, 5800 Xpressmusic, 5800 Navigation Edition, 6110 Navigator, 6210 Navigator, 6220 Classic, 6650 fold, 6710 Navigator, 6720 Classic, 6730 Classic, 6760 slide, 6788, 6790 Surge
• Samsung: B7330, C6625, i550, i560, i570, i780, i7110, I5700 Galaxy Spica, I7500 Galaxy, Innov8, Moment, Omnia, Omnia II, Omnia Lite, Omnia HD, Omnia Pro, SGH-G810, Ultra Touch
• Sony Ericsson: Satio, Xperia X1, Xperia X2
• HP: iPaq 614c, iPaq 910c, iPaq 914
• HTC: HD2, Hero, Magic, Tattoo, Touch Cruise, Touch Cruise 09, Touch Diamond, Touch Diamond 2, Touch HD, Touch Pro, Touch Pro 2, TyTN II, Snap, P3470, S740, X7500
• LG: Eve GW620, KT610, KT770
• Eten: Glofiish X800
• Palm: Treo Pro
• Toshiba: TG01

In addition, the following models should work with an external GPS device:

• Nokia: 3230, 3600, 3620, 3650, 3660, 6260, 6600, 6620, 6630, 6670, 6680, 6681, 6682, 7610, 7650, N70, N72, N90, N-Gage, 3250, 5500, 5700, 6120, 6121, 6290, E50, E51, E60, E61, E62, E65, E70, N71, N73, N75, N76, N77, N80, N81, N91, N92, N93
• Samsung: D720, i400, i450, i520
• Panasonic: X700, X800
• HTC: S710, S730

When will you support my phone?

Yes, we have integrated upload from Garmin GPS devices. If you have a GPS device we do not support, please let us know and we will try to integrate it. We are also working on integrating import of GPX and TCX files.

You can use Endomondo for all sports involving movement across a distance. Running, cycling, walking, skiing, roller-skating and kayaking are obvious examples. See the full list of sports below. If you are missing a particular sport, please let us know at feedback@endomondo.com and we will see what we can do.

Cycling, transportation
Cycling, sport
Fitness walking
Golfing
Hiking
Kayaking
Kite surfing
Mountain biking
Orienteering
Riding
Roller skating
Roller skiing
Rowing
Running
Sailing
Skiing, cross country
Skiing, downhill
Snowboarding
Swimming
Walking
Windsurfing

Endomondo works with all mobile operators and phone networks. However, your mobile subscription needs to include data transmissions (at least GPRS or UMTS) to have your workout data sent to www.endomondo.com.

No, you don't need network/phone signal for Endomondo to work. You can always upload your tracks later. However, if you want Live tracking you need to have a phone/network signal and turn the Automatic Upload/Online Tracking on.

GPS is based on at least 24 satellites placed more than 20.000 km above the surface of the Earth. The coverage depends on the lines of sight between your position and the GPS satellites and at times, high buildings and poor weather conditions can result in unstable coverage.

The effect varies a lot from phone to phone and it depends on how many other applications you are using at the same time. For instance, it often helps significantly to turn off Bluetooth and other services if you are not using them anyway. Most phones can track for 4-6 hours before recharging, whereas the best phones can track for 10-12 hours before recharging.

Not at the moment, unfortunately. We used to have an audio coach but in July 2009, due to technical issues, we had to remove the service for a while. We know that a lot of you appreciated it and we are working on launching it again.

Yes, you can use all other functions in your mobile phone as usual while using Endomondo.

Unfortunately, we cannot control the GPS signal, and we are aware that it sometimes takes a while to get a signal. Many phones have trouble getting a GPS signal indoor. If the problem persists, check your GPS settings. If you have a Nokia phone, it can help to edit the following phone settings: Go to Menu, Tools, Settings, General and scroll down and click on Positioning. Go to Positioning Server, Server Address and write supl.nokia.com if this is not the default setting.